Refund policy
At Saheli Jewellery, we strive to ensure you love every piece you receive.
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Customized or personalized items are non-returnable.
Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be processed within 5–10 business days to your original payment method.
Non-Returnable Items
- Earrings (for hygiene reasons)
- Sale or discounted items
- Customized jewellery
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
